Quick Answer: How Do I Contact Amazon For Undelivered Package?

How do I get a refund on Amazon that didn’t receive my item?

Return Request for an item that wasn’t deliveredGo to Your Orders.Locate your order in the list and click Problem with order.Select “Package didn’t arrive” from the list.Select Request refund.Enter your comments in the text box.Select Submit.

Note: Refund requests can take up to one week to investigate..

Can you go to jail for lying about not receiving a package?

In the U.S., it’s illegal. It’s fraud and potentially larceny (theft) at the state level; penalties vary by state, and may also depend on the value of the package. … Under $950, it’s petty theft, which is a misdemeanor carrying a penalty of up to six months in jail and a fine of no more than $1000.

Why does Amazon refund without return?

In some cases, Amazon could determine that a refund can be issued without a return. This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it’s not worth the logistical hassle.

How do I get a refund for a late delivery from Amazon?

To inquire about a refund on the shipping fees, you should visit the Contact Us page, and:Click An Order I Placed.Select your order, then Problem with an order.Select Shipping or delivery issues.Click Shipment is late.

Can you keep packages wrongly delivered to your house?

When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them. If you have goods delivered to you that you didn’t ask for, you have no obligation to send them back or to pay for them.

How late can a UPS package arrive?

How late does UPS deliver? Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.

Does Amazon investigate missing packages?

Does Amazon investigate stolen packages? The buyer has 90 days to file a claim without the help of an Amazon rep so it can be argued the buyer has at least 90 days to report a lost or stolen package. Yes, sellers are responsible for lost packages. Other buyers could give you few days to investigate.

Do Amazon drivers get in trouble for lost packages?

Amazon Flex Drivers are Getting Fired for Missing Packages They Delivered. … The issue of missing packages is well known, the fact that the driver is fired for delivering a package with proof of delivery is not right. The driver cannot be found guilty for theft by a third party.

What happens if the Post Office loses my package?

If we find your package or mail, we will send it to the address you provided. Please note, sometimes we cannot find missing mail items. It is also possible that your package or mail will not be recovered because it was not safe to forward.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

How Long Does Amazon take to refund a Cancelled order?

The refund can take up to 30 days to process based on the policy of the issuer….How Refunds Are Issued.Refund MethodRefund Time (After Refund Is Processed)Credit cardThree to five business daysAmazon.com Gift CardTwo to three hoursDebit cardUp to 10 business daysChecking accountUp to 10 business days5 more rows

What do I do if my Amazon package says delivered but no package?

Go to Your Orders. Locate your order in the list and click Problem with order. Select “Package didn’t arrive” from the list. Select Request refund.

Will Amazon refund for undelivered packages?

When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges). Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.